Partners in Exceptional Care

Meet the Team

meet the team

Our team is committed to always putting patients first because your health is our top priority. From the moment you call we are here to take care of you. We pride ourselves on delivering excellent patient service in a relaxed setting. Our team is committed to continuing education to provide the very best that periodontics has to offer. If there is anything we can do to improve the comfort and ease of your visits, please do not hesitate to let us know.

 

Luciano

Luciano

Office Ambassador 

As our Office Ambassador, Luciano makes sure everything in Dr. Smith's office runs as smoothly as possible! You'll often see Luciano making his rounds and checking on our patients to ensure they are enjoying their visits with us. Luciano's impeccable charm and wit made him an easy choice for our “Office Ambassador” position, and we look forward to you having the chance to meet him!

When Luciano isn't in the office helping his father's practice and patients, he keeps a very busy schedule of staying active, brightening and enriching his parents' lives, and bringing a smile to just about everyone he meets!

Luciano has the highest certification in “Adorable,” and he spares no chance in utilizing it to keep our patients happy!

 

Janis

Patient Concierge and Professional Relations Assistant

I support our front office in many aspects of patient coordination and relationship development. I enjoy helping people navigate through the process of getting the care they need in order to improve their overall health and personal sense of well-being. Being out in the community and meeting other dental offices and developing mutually beneficial relationships with those offices are also huge parts of my job. Dr. Smith and I encourage and provide for all team members to frequent continuing education opportunities and experiences, as well as host an annual Staff Appreciation special event in December, hosting the team to dinner and festivities and a stay on beautiful Santana Row. Dr. Smith is a caring, compassionate, highly trained, and intelligent person whose dedication and passion for his work is inspirational. His mission is to care for our patients with an exceptional level of periodontal care and service.

My husband and I have been married for 27 years. We have two adult children and one nutty mutt that brings laughter to us daily. I love the outdoors and am passionate about being a good steward of our environment. I enjoy walking on Carmel beach with the family dog, concerts, SF Giants games, and spending time with friends and family.

 

Susan

Registered Dental Hygienist

I have spent 20 years in the dental profession and at one time, have held every auxiliary position in the dental office. I began my career as a dental assistant, quickly advancing to front office manager, and am now an accomplished dental hygienist, graduating from Cabrillo College in 2001. My goal is to provide the quality of treatment I expect for myself, my family, and my friends. I especially enjoy the patient education aspect of my position. I ensure my patients receive the best periodontal maintenance care, answer all their questions regarding their health, and keep up-to-date with the latest technologies.

When I'm not in the office, I am busy with my grandson, Dustin Jr., and my extended family. I also spend time with my dog, Beau. My hobbies include power walking and vegetable gardening, and I am a self-taught chef specializing in Californian cuisine.

Teresa

Registered Dental Hygienist / Study Club Coordinator

I elevate the lives of our patients through compassionate, comprehensive hygiene care, as well as support our clinical and administrative team and empower our office to reach and maintain personal and professional success. It is extremely rewarding to improve our patients' quality of life, but even more so to form friendships and relationships with them. Dr. Smith is my husband and he is very ethical, kind, warm, and trustworthy. We recognize and reward our team for positive contributions and we are committed to treating patients with the type of service they need and deserve and would want for ourselves.

I am proud to support and be a member of my professional dental hygiene organizations. In 1994, I was awarded the S.T.A.R. (Student Total Achievement Recognition) award, which was unanimously voted upon by my dental hygiene instructors!

My training and certificates include: Laser Therapy, Oral Conscious Sedation, 3D Imaging-CT Scan, Dental Implant Care, Patient management and Study Club / Event planning, among many other dental care aspects.

I am happily married with a beautiful, curious, and gregarious young boy named Luciano. In my free time I enjoy photography, socializing with friends, food and wine, movies, golf, and travel. I am also a supporter of the YMCA and Court Appointed Special Advocate of Monterey County.

Erin

Registered Dental Hygienist

Erin began her career as a dental hygienist in Boise, Idaho where she was raised. She graduated from Idaho State University with a BS in Science Dental hygiene and has had the opportunity to practice dental hygiene all over the country with her husband's finance career. She has worked in Idaho, Utah, Connecticut, Minnesota and now California. She is excited to be part of Dr. Smith's efforts to provide superior care to all of his patients. Erin enjoys the challenge of learning new strategies in the dental field. She has a caring attitude and wants to help all of her patients achieve successful, long-term health results.

Outside the office, Erin has a wide range of interests that include interior design, running and snow skiing. She is an accomplished competitive runner. She considers herself lucky to be a wife and mother.

 

Karla

Registered Dental Hygienist

I provide exceptional dental hygiene care for my patients. I evaluate each patient’s oral conditions, periodontal health, as well as personal oral hygiene techniques. I worked as a Dental Assistant from 2003 until 2005. In 2005, I attended the Dental Hygiene Program at Cabrillo College in Aptos and graduated with an AS in Dental Hygiene in 2007.

I am extremely excited to work with Dr. Smith and the rest of our team because they are continually striving for excellence. We are passionate about providing optimal care for each patient!

I enjoy horseback riding, taking small day trips and reveling in our gorgeous California weather. I have one daughter, two barn cats, and a small jungle of house plants.

Teresa M.

Patient Concierge

I support our front office in many aspects of patient coordination and work to build professional relationships with our wonderful patients. I began working with Dr. Smith in 2015 and started my career in the dental field in 2010 after receiving my professional training at Carrington College. I love providing great customer service to our patients by focusing on establishing a solid, caring relationship with each patient. I enjoy helping patients coordinate their schedule with ours and seeing them smiling when their dental procedure is done.

I am always amazed by the high quality of care given to all patients. Dr. Smith takes such pride in everything that he does and treats everyone that walks through the door as if they are family. I marvel at how our team members strive to make each visit a wonderful experience for every patient. The quality of care, compassion and kindness shown to every patient makes me feel very proud to be a part of this team.

I am married and have three beautiful children. The newest addition to our family is a little puppy named Tales. Outside of the office I enjoy hiking, line dancing, boating, spending time at the lake and wine tasting with friends.

Isabel

Patient Care Coordinator

I work to ensure new and existing patients receive the highest quality dental care. I Coordinate with Dr. Smith to develop a treatment plan and work with each patient to create a custom financial plan. Behind the scenes I contact patient's insurance providers to ensure our office and patients have accurate information and communicate this with patients. I love getting to know the patients and helping them develop a financial plan that works for them. .

My favorite part about working with Dr. Smith and our amazing team is our great communication with one another. Everyone helps one another when possible and ensures we have the resources to attain our goal of providing exceptional dental care.

When I am not in the office I enjoy hiking, kayaking, cooking and spending time with my loved ones and my Yellow Lab, Delta.

 

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